Who may conduct hit confirmation via telephone?

Inquiring agency only

Entering agency only

Both the inquiring and entering agencies

Hit confirmation by telephone is the verification step used to ensure a potential match is accurate before any action is taken. Both the inquiring agency and the entering agency may perform this confirmation. The inquiring agency can call to verify the hit details with the entering agency, and the entering agency can confirm the inquiry results back, depending on who has the most direct information. This shared ability helps ensure timely and reliable verification and reduces the risk of misidentification. After the confirmation, the details should be documented, including who was contacted, the time, and the outcome.

Neither agency

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